[MVP] MVP人力銀行--誠徵 MOSS Support Engineer

台灣微軟CSS部門目前正強力誠徵MOSS Support Engineer(正職員工)，歡迎有興趣的朋友可以前來應試，或轉寄給適合的親朋好友。

報名辦法： 請直接將您的履歷投遞到twmvp@microsoft.com。

詳情請見以下內容 :

WANTED : MOSS Support Engineer

Job Category: Customer Service & Support  Location: Taiwan, Taipei  Job ID: 755731 41085  Division: Services & Support Job Decription The Support Engineer will provide high quality technical support of Microsoft SharePoint Server and Office system to the Premier and Professional customers. The Support Engineer need to manage both customer relationships and the technical resolution of customer’s requests, deliver high quality CPE through timely response, resolution, interpersonal collaboration and execution. MAIN RESPONSIBILITIES • Provide the quick and accurate solutions to the customers’ problems. Meet all follow up commitments made with customers • Represent Microsoft and communicate with customers via telephone, written correspondence, electronic service in a timely manner according to the service level agreement. • Manage the healthy progress of service requests. Ensure escalating to senior and escalation resources at the right time with the right information. • Collaborate on cross-team and cross-product technical issues by working with resources from other groups as needed to resolve customer issues. • Effectively manage relationships with customers, Technical Account Managers and other internal MS resources, while ensuring high customer satisfaction of the overall service experiences. • Compliance with the service operation processes for execution excellence. • Answer phone calls from customers at appointed on duty time. Requirements: 1) Bachelor or Master Degree in Computer Science, Electronic Engineering or equivalent experience is preferred. 2) Be familiar with Microsoft product line and functionalities in most products, and skilled in .Net, SharePoint Server, SQL Server, Office… 3) Having experience on Microsoft new technologies will be preferred. 4) Be open and respective, passion in new technology research and adoption. 5) Quick learning ability is required. And can take BIG challenge. 6) Good communication skill and good service skill are expected. Qualifications : Experience: 3 - 5 years of related experience Education :Bachelor’s Degree (B.S. /B.A.) Professional Training and Certification :MCITP, MCTS is essential  ITIL certification or TOEIC test score 730 will be a plus

MVP人力銀行--誠徵資深軟體系統設計(System Design ,SD)工程師

WANTED : 資深軟體系統設計(System Design, SD)工程師

職缺資訊 【工作地點】 【學歷要求】 內湖瑞湖街/富邦金控/富邦人壽/資訊總處 大學以上 【科系限制】 資訊資管相關或數學、電機電子工程相關科系 【工作經驗】 5年(含)以上 【其它條件】 5年(含)以上Web 開發/設計經驗，熟C#。 .Netframework 3.5(含)以上，MS SQL Server 2005(含)以上。 對程式設計，系統架構設計，及資料庫設計有經驗。 擔任工作主要為程式設計， 系統架構設計。           報名辦法： 請直接將您的履歷投遞至jammy.wang@fubon.com

MVP人力銀行--誠徵 Exchange Server & OCS Server Support Engineer

台灣微軟CSS部門目前正強力誠徵合作夥伴Exchange Server & OCS Server Support Engineer，歡迎有興趣的MVP可以前來應試，或轉寄給適合的親朋好友。

報名辦法： 請直接將您的履歷投遞到twmvp@microsoft.com。

詳情請見以下內容 :

WANTED : Exchange Server & OCS Server Support Engineer

Job Description The Support Engineer will provide high quality technical support of Microsoft Messaging products such as Exchange Server and OCS Server to the Premier and Professional customers. The Support Engineer need to manage both customer relationships and the technical resolution of customer’s requests, deliver high quality CPE through timely response, resolution, interpersonal collaboration and execution. MAIN RESPONSIBILITIES • Provide the quick and accurate solutions to the customers’ problems. Meet all follow up commitments made with customers • Represent Microsoft and communicate with customers via telephone, written correspondence, electronic service in a timely manner according to the service level agreement. • Manage the healthy progress of service requests. Ensure escalating to senior and escalation resources at the right time with the right information. • Collaborate on cross-team and cross-product technical issues by working with resources from other groups as needed to resolve customer issues. • Effectively manage relationships with customers, Technical Account Managers and other internal MS resources, while ensuring high customer satisfaction of the overall service experiences. • Compliance with the service operation processes for execution excellence. • Answer phone calls from customers at appointed on duty time. Requirements: 1) Bachelor or Master Degree in Computer Science, Electronic Engineering or equivalent experience is preferred. 2) Be familiar with Microsoft product line and functionalities in most products, and skilled in Activity Directory, Exchange Server, Office Communication Server, 3) Having experience on Microsoft new technologies w Professional Training and Certification ill be preferred, 4) Be open and respective, passion in new technology research and adoption. 5) Quick learning ability is required. And can take BIG challenge. 6) Good communication skill and good service skill are expected Qualifications Experience -3 - 5 years of related experience Education-Bachelor’s Degree (B.S. /B.A.) Professional Training and Certification - MCITP, MCTS is essential ;ITIL certification or TOEIC test score 730 will be a plus